Frequently Asked Questions

Most frequent questions and answers

Do you offer customer support?

Yes, here at Omni we give you personal support for any help you need with your tDCS Kit.  We are committed to responding to all e-mail correspondence within 12 hours.

 

Can I track my order?

Tracking is updated within 1 business day so you can ensure that your package is on the way.

Is Omni a Medical Device?

The Omni Stimulator is not a medical device, and  isn’t intended to diagnose, treat, prevent, or mitigate any disease or medical condition.

Can I return the device if I'm not happy?

Yes we have a 1-Year MoneyBack guarantee with every device sold. Just contact us to organise a no questions asked return with a full refund.